What makes a good manager? To me, it’s someone who:
- Values his/her people
- Encourages the staff to do more & do better
- Shows the staff how to do more and do better
- Shares ideas & listens to their ideas
- Takes on tasks and doesn’t just delegate every little thing
- Stays ahead of the crowd and keeps abreast of the new happenings in the industry and within the department
- Learns fast, and puts an emphasis on knowing at least as much as their staff in the first few months
- Allows the staff to run with their ideas & encourages them to be self starters & own their “piece of the pie”
- Doesn’t micro manage but knows what everyone does
- This one is a no brainer but needs to be said – doesn’t talk down to the staff and doesn’t put them down, especially in front of others
- Pulls someone aside, privately, right away if something has been done that is out of line. Address the issue right then, and move on
- Shares business information as it relates to the marketing portion and shares where the team is with yearly goals & budget
All of the above are things I’ve had managers do for me and things I’ve tried to do for the people who have worked for me. These are all stepping stones for me, personally but I’d like to think that I’m at least 50% of the way there.
I also believe that you have to treat people like you want to be treated. By doing so, your staff will grow, thrive & do a lot more than what they were hired for. They’ll be encouraged to spear head initiatives and own their work, rather than just being a drone who simply does what you ask of them and nothing more.
Those are just my thoughts. What does a good manager mean to you?